Total Care IT Support
No surprises, with a fixed monthly cost we offer regular onsite visits and unlimited telephone and remote support.
With Total Care we take complete responsibility for our customer's overall IT requirements, managing day-to-day IT upkeep and delivering exceptional value at a fixed monthly cost.
Our customers can be sure that we are on hand to ensure that any unexpected IT issues are dealt with in a timely manner. Total Care is designed to provide inclusive support services for all your IT infrastructure, servers and software. With guaranteed service levels and response times to ensure any down time is kept to a minimum.
The Total Care service offers a choice of remote-only or on-site-inclusive options, and also includes remote server and network monitoring and alerting. Our IT management software provides monitoring and management of any hardware, backup system, anti-virus and anti-spyware software, necessary system patches and security updates to keep your system up to date and secure.
